Terms of Use
These Terms of Use ("Terms") are a binding agreement between you and TNSE Trading LLC ("OkayHonee," "we," "us," or "our") governing your use of the OkayHonee website and services (the "Service"). By taking an affirmative action to use the Service — including tapping "Decode," selecting an example prompt, or signing in — and by continuing to use the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Please read Section 4 (Serious Situations) and Section 5 (Conversations With a Person). OkayHonee is entertainment. It is not a substitute for professional advice and is not a crisis, counseling, legal, or mediation service — including where a real person is the one writing back. These Terms contain a binding arbitration agreement and a class-action waiver that affect your legal rights.
1. Acceptance & Eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent that you meet these requirements and that you will comply with these Terms and all applicable laws.
2. Entertainment-Only Service
The Service is a novelty provided for entertainment and amusement only. It generates humorous, fictionalized, AI-written "interpretations" of text you enter. The output is not factual, is not a real assessment of any person or relationship, and is often deliberately exaggerated or wrong. You agree to treat the Service as entertainment and not as a source of truth or advice.
3. No Professional Advice; No Reliance
OkayHonee does not provide, and its output does not constitute, professional advice of any kind — including legal, medical, psychological, psychiatric, therapeutic, counseling, relationship, financial, or safety advice. No professional-client relationship is created by your use of the Service.
AI-generated output may be inaccurate, incomplete, offensive, biased, or harmful. Do not rely on it, and do not make decisions based on it. Any action you take based on the Service is at your sole risk. For advice about your actual situation, consult a qualified professional.
4. Serious Situations — Not a Crisis or Mediation Service
OkayHonee is not the right tool for serious matters. It is not a counselor, therapist, lawyer, mediator, or crisis service. Parts of the Service involve a real person reading what you write and writing back — see Section 5 (Conversations With a Person). That person is not a licensed professional and is not acting in any professional capacity.
Nobody at OkayHonee monitors the Service continuously or watches for emergencies. We do not provide real-time review, supervision, emergency response, or protective response of any kind, and your use of the Service — including any conversation with a person — creates no duty, special relationship, or obligation on our part to act. Messages are read when someone is available to read them, which may be many hours after you send them, and may not be read at all.
The Service may use automated features that attempt to flag certain distress signals and display crisis resources. Any such feature is provided on a best-effort, "as is" basis; it is imperfect, will fail to detect many situations (including coded, paraphrased, or non-English messages), is not a substitute for professional help, and must not be relied upon for safety. Its presence does not make us a monitor, a mandated reporter, or a guarantor of anyone's safety.
If you or someone else is experiencing domestic violence, abuse, coercive control, self-harm, thoughts of suicide, threats, or any emergency — or if you are dealing with a serious matter such as divorce, custody, or a legal or medical issue — please stop and seek qualified help. In the United States, call or text 911 in an emergency, call or text 988 (Suicide & Crisis Lifeline), or contact the National Domestic Violence Hotline at 1-800-799-7233 (thehotline.org). These resources are U.S.-based; if you are elsewhere, contact your local emergency and support services. Nothing in the Service is a substitute for professional help or emergency services.
5. Conversations With a Person
OkayHonee offers an optional, paid feature in which a real person — someone employed or engaged by TNSE Trading LLC — reads what you write and writes back in their own words. This section governs that feature. It is separate from, and in addition to, everything else in these Terms.
What it is. Conversation. A person reads your messages and replies. They may use a first name or display name that is not their legal name, and the person replying to you may change without notice.
What it is not. It is not therapy, counseling, treatment, diagnosis, supervision, case management, or care of any kind. It is not medical, psychological, psychiatric, legal, financial, relationship, or safety advice. It is not mediation. It is not a crisis, emergency, or protective service. The person you write to is not licensed in any of those fields and is not acting under any professional license. No professional-client relationship of any kind is created by your use of this feature, and nothing said in it is privileged or legally confidential.
It is asynchronous, and no reply is guaranteed. Replies may take minutes, hours, or longer. We do not guarantee a response time, a number of replies, continuity of the same person, or that any particular message will receive a reply. Availability is limited to the United States and Canada, in English, and to users 18 or older.
What you write is stored and may be read. Your messages are stored and are read by the person replying. They may also be reviewed by TNSE Trading LLC for safety, quality, training our people, preventing abuse, and complying with law. We show you this before your first message. Do not send anything you are not willing to have a real person read. See our Privacy Policy.
Conduct. You agree not to send content that is illegal, threatening, harassing, sexually explicit, or intended to harm, and not to attempt to identify, contact, or locate the person replying outside the Service. We may end any conversation, decline to reply, suspend the feature, or close your account at any time, with or without notice, including where we believe the feature is not the right fit for what you are dealing with.
If a conversation involves an emergency, abuse, self-harm, or any immediate risk of harm, Section 4 governs: stop and seek qualified help. A reply from a person here is not a safety response and must never be relied on as one.
6. Free Messages, Message Credits & Payment
Free messages. We may give you a number of free messages when you first use the feature described in Section 5. Free messages are promotional, limited to one allocation per person, account, and device, and the number may be changed or withdrawn at any time. Attempting to obtain more than one — including by creating additional accounts — is a violation of these Terms.
Message credits. Beyond the free allocation, messages are paid for in advance by buying a bundle of message credits. One credit lets you send one message of up to 160 characters. Replies from the person you are writing to do not use your credits. There is no subscription and nothing renews automatically — you are charged only when you choose to buy a bundle.
Credits are not money. Message credits have no cash value, are not a currency, deposit, gift card, or stored-value instrument, cannot be exchanged for cash, cannot be transferred to another person or account, and can be used only to send messages within the Service. They do not currently expire; if we ever introduce an expiry period we will tell you before it applies to credits you have already bought.
Refunds. Message credits you have not used can be refunded within 90 days of purchase. Ask your listener and they will start the process for you. Refunds usually reach you within 5 to 7 days: a couple of days for us to process the request, then a few more for your bank to post it. Messages you have already sent are not refundable. Free messages are not refundable, because nothing was paid for them. We refund your most recent purchase first, at the price you paid for it. If a purchase is refunded or charged back, we remove the corresponding credits from your balance. Unused credits are not refunded when you delete your account, and are lost when the account is deleted.
Prices and changes. Prices, bundle sizes, the number of free messages, the character limit, and the number of credits a message costs may change at any time. Changes apply to purchases made after the change; credits you have already bought keep the value they had when you bought them.
No guarantee of a reply. Spending a credit sends a message. It does not purchase a reply, a reply within any particular time, or a reply of any particular length. Section 5 governs what this service is and is not.
Payment processing. Payments are processed by Stripe, Inc. Your card details are provided directly to Stripe and are handled under Stripe's terms and privacy policy. TNSE Trading LLC does not receive or store your full card number.
If a payment fails. Nothing is charged until a purchase completes, so a failed payment simply means no credits are added. It does not affect credits you already hold, and it does not delete your existing conversations.
7. Your Content & Third-Party Information
You are solely responsible for the content you submit. The content you enter often describes other people. You represent and warrant that you have the right to submit it, that doing so does not violate any law or any other person's rights (including privacy rights), and that you will not submit another person's sensitive personal information without their consent.
You grant TNSE Trading LLC a worldwide, non-exclusive, royalty-free license to host, store, process, transmit to our AI and infrastructure providers, reproduce, analyze, and create derived data from your content in order to operate, secure, analyze, and improve the Service. This license survives deletion of your account consistent with our Privacy Policy (including its retention terms).
8. Acceptable Use
You agree not to:
- Use the Service for any unlawful, harmful, harassing, abusive, defamatory, or fraudulent purpose;
- Submit another person's private, sensitive, or confidential information without authorization;
- Attempt to harass, stalk, threaten, defame, or harm any person using the Service or its output;
- Reverse engineer, scrape, overload, disrupt, or interfere with the Service or its security (including usage limits or bot protection);
- Use the Service to build a competing product or to train other AI models; or
- Misrepresent the Service's output as fact, professional advice, or as originating from a real person.
9. Accounts
You may use the Service anonymously or sign in with a third-party provider (Google or Apple). You are responsible for activity under your account and for maintaining the security of the account and the third-party credentials used to access it. We may suspend or terminate accounts that violate these Terms.
10. Intellectual Property
The Service, including its name, logos, design, and software, is owned by TNSE Trading LLC and protected by intellectual-property laws. We grant you a limited, revocable, non-transferable, non-exclusive license to use the Service for personal, non-commercial entertainment. AI-generated output is provided "as is"; to the extent we have any rights in it, you may use it for personal, non-commercial purposes, subject to these Terms.
11. Third-Party Services
The Service relies on third parties including Google, Apple, OpenAI, Supabase, and Cloudflare. Your use of those services may be governed by their own terms and policies, and we are not responsible for them. See our Privacy Policy for how data is shared with them.
12. Privacy
Our Privacy Policy describes how we collect, use, share, and retain information, including that your messages are sent to third-party AI providers and are retained by us even after you delete a conversation. By using the Service, you acknowledge and agree to those practices.
13. Disclaimers; No Warranty
THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY OUTPUT WILL BE ACCURATE OR APPROPRIATE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TNSE TRADING LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO THE SERVICE OR ITS OUTPUT, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100), OR (B) THE TOTAL AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
15. Indemnification
You agree to defend, indemnify, and hold harmless TNSE Trading LLC and its affiliates, officers, employees, and partners from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your content, your violation of these Terms, or your violation of any law or the rights of any third party (including any person you describe or affect through your use of the Service).
16. Disputes & Arbitration; Class-Action Waiver
Please read this section carefully — it affects your legal rights. You and TNSE Trading LLC agree that any dispute arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring qualifying claims in small-claims court. Arbitration will take place in Columbus, Ohio, or by videoconference at your option. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq., which governs its interpretation, enforceability, and scope.
Class-action waiver. You and TNSE Trading LLC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. This class-action waiver is an essential and non-severable part of this arbitration agreement. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and proceed in court; class, collective, or representative arbitration is not permitted under any circumstances, and the remainder of this arbitration agreement remains in effect.
30-day opt-out. You may opt out of this arbitration agreement within 30 days of first using the Service by emailing [email protected] with your name (and, if you use the Service without an account, the device identifier available in the Service) and a statement that you opt out of arbitration. If we materially change this arbitration agreement in the future, we will provide notice and a renewed opportunity to opt out.
This Section does not apply where prohibited by law, including for users in the European Union, the United Kingdom, or any jurisdiction that does not permit pre-dispute arbitration or class-action waivers.
17. Governing Law & Local-Law Carve-Out
These Terms are governed by the laws of the State of Ohio, USA, without regard to conflict-of-law principles. Subject to the arbitration Section above, the state and federal courts located in Ohio will have jurisdiction. If you are a consumer resident of a jurisdiction whose laws provide mandatory protections that cannot be waived (such as the EU or UK), nothing in these Terms deprives you of those protections, and the mandatory laws of your country of residence apply to that extent.
18. Changes to These Terms
We may modify these Terms from time to time. If we make material changes, we will update the "Effective" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
19. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including content license, disclaimers, limitation of liability, indemnification, arbitration, and governing law) will survive.
20. Miscellaneous
These Terms and the Privacy Policy are the entire agreement between you and TNSE Trading LLC regarding the Service and supersede prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Questions: [email protected].